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Thank you for contacting support.
we are working on this bug and i will upload a fixed version as soon as we have found a solution.
Please make sure that you have installed the Calendar Snooze Key app and that you have an account signed into the play store on which the Key app has been purchased. You can also try re-installing the Calendar Snooze Key app.
The application should be working a lot better on new versions of the app (3.1.0+). If you are receiving no reminders at all, please refer to our troubleshooting guide: https://calendarsnooze.uservoice.com/knowledgebase/articles/1838176-no-reminders-at-all